If you made a mistake with the recipient’s phone number unfortunately there is nothing we can do as the funds cannot be reversed. What can you do if you send money to the wrong person or to the wrong number? You can send funds up to the maximum limits permitted by our standard sending policies. We will simply charge a small % on the exchange rate and will not charge any extra fees at all. How much will you pay to send to Madagascar? In case you have any complaints or concerns, please email us at We will review and assist you promptly.You can send money to an Orange, Airtel and Mvola Mobile Money Wallet We always strive to offer you the best product and service possible. See here for more options on how to contact us. Send us an email to via your registered email address. Our team will be glad to assist you in English, Urdu, Bengali or Tagalog. You can be assisted every day from 9 AM to 9 PM local time. You can upload your Proof of address document directly in the Taptap Send app. Receipts from Taptap Send will not be accepted. Box), and must be less than 6 months old.
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